Case study

Provide Best in Class Marine Operations Services (MOS)

Behavioral change as catalyst for improved business performance

Business Challenge

A sea change in the outlook for Marine Operations Services provided the imperative to change the business for good at pace. The organization in place did not seem adequately equipped to deliver on the new business imperative for

  • Fixed cost reduction
  • First time right engineering output
  • Improved utilization of vessels

Process

Asset Lifecycle Management

Asset Utilization was improved by increasing vessel availability. One of the key changes was to align business units and MOS, This minimized cost of mis-alignment of strategies and non-utilization of assets, and improved clients satisfaction significantly.

Variable Cost Optimization

A newly developed management system to decide on CAPEX priorities meant that spend was done where it actually generated optimal returns. Strong project management was implemented to create a structure where transparency of spend and resulting revenue generation capabilities made the decision making process much easier.

Supply Chain Excellence

Procurement capabilities were improved through training and increased transparency. Frame agreements were implemented to achieve best value for money.

Program and Performance Management

The organization was simplified by making sure that the right people were in the right position with clear accountabilities at the right level. The organization was supported by implementing management systems to speed up the decision making process. The improved predictability of delivery of MOS to clients resulted in higher utilization, at better prices, at the right time, at better prices and used by happy customers.

Results

€1.16M

Offshore staff cost

€5.8M

Cost avoidance of planned recruitment

€930K

Off-shore crew

€3.5M

Procurement benefits

13%

CAPEX spend

increased

Performance, visibility and management

Increased

Client satisfaction